Privacy Policy

SECTION 1 - What do we do with your information?

When you purchase Focus ERP Modules / Products from InfoServ, as part of the buying process, we collect personal information such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s IP address to help us learn about your browser and operating system. With your permission, we may send you emails about new products and updates.

SECTION 2 - Consent

How do you get my consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, or arrange delivery, we imply your consent to collect and use that information for that reason only. For secondary uses like marketing, we will ask for your expressed consent or provide you with an option to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at customercare@infoserv.com or mailing us at:
715-A, 7th Floor, Spencer Plaza, Suite No.918, Mount Road, Anna Salai, Chennai – 600002.

SECTION 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - Payment

We use Razorpay for payment processing. InfoServ and Razorpay do not store your card data on servers. All data is encrypted via PCI-DSS standards during processing. Your transaction data is only used as long as necessary to complete the transaction and is not retained afterward.

PCI-DSS compliance ensures secure handling of card information. Learn more at https://razorpay.com.

SECTION 5 - Third-Party Services

Third-party providers will only collect, use, and disclose your information as needed to perform their services. However, payment gateways and processors have their own privacy policies. We recommend reviewing their policies to understand how your information will be handled.

Once you leave our site or are redirected to a third-party application, you are no longer governed by our Privacy Policy or Terms of Service. We are not responsible for the privacy practices of other sites and encourage reviewing their privacy statements.

SECTION 6 - Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, loss, disclosure, or destruction.

SECTION 7 - Cookies

We use cookies to maintain your session. These are not used to personally identify you on other websites.

SECTION 8 - Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province, or that you have given us consent to allow any minor dependents to use this site.

SECTION 9 - Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. Material changes will be noted here. If our company is acquired or merged, your information may be transferred to the new owners to continue selling products to you.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or need more information, contact our Privacy Compliance Officer:

A. Velraj
Address: 715-A, 7th Floor, Spencer Plaza,
Suite No.918, Mount Road, Anna Salai,
Chennai – 600002